Terms & Conditions

1. General

These Terms & Conditions apply to your use of the Vipzino casino website available at vipzino.online and any related services provided by Vipzino. By creating an account, accessing the website, placing wagers, or otherwise using our services, you agree to be bound by these Terms & Conditions in full.

Vipzino is operated under a licence issued by Curaçao eGaming. The platform was founded in 2026 and is intended for customers who are legally permitted to gamble under applicable local laws and regulations. The website is provided in English and supports the following currencies: GBP, EUR, USD.

Vipzino may amend these Terms & Conditions from time to time for legal, regulatory, operational, or commercial reasons. Any updated version will be published on the website and will take effect on the date stated therein. It is your responsibility to review the Terms & Conditions regularly. Continued use of the website after changes have been published shall constitute your acceptance of the revised terms.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Where required by law, Vipzino may suspend or restrict access to the website, accounts, or services without prior notice.

2. Account

To use the services of Vipzino, you must register a personal account by providing accurate, complete, and truthful information. You are responsible for ensuring that all details supplied during registration remain current and correct at all times. You must not impersonate another person, create false identity information, or submit misleading documents.

Only one account is permitted per customer. Duplicate accounts are prohibited. If Vipzino detects multiple accounts held by the same person, we may suspend or close the accounts, void bonuses, cancel winnings obtained through the duplicate account, and recover any associated funds where permitted by law.

You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher. It is your responsibility to ensure that gambling is legal in the country or territory from which you access Vipzino. We reserve the right to request proof of age and identity at any stage.

You must keep your login credentials confidential and must not allow any third party to access your account. You are fully responsible for all activity carried out through your account, including deposits, bets, and withdrawals, unless a security breach is caused by Vipzino.

Accounts that become inactive may be treated as dormant. Vipzino may take reasonable steps in relation to inactive accounts, including contacting the account holder, restricting access, or closing the account, where appropriate and in accordance with applicable law. Any remaining balance will be handled in line with these Terms & Conditions and our operational procedures.

3. Verification

Vipzino is required to conduct identity verification and other checks as part of our legal, regulatory, anti-money laundering, and responsible gambling obligations. By opening an account, you agree to provide any documents or information reasonably requested for verification purposes.

Verification may include, without limitation, the following documents:

• A valid government-issued photo ID, such as a passport or national identity card.
• A recent utility bill or equivalent proof of address.
• Additional documents confirming ownership of payment methods, source of funds, or source of wealth where required.

Vipzino may request verification documents at any time, including prior to the first withdrawal or when certain risk indicators are triggered. Any withdrawal request may be delayed until the verification process is completed to our satisfaction.

All documents must be genuine, unexpired, readable, and submitted in full. Edited, cropped, obscured, or fraudulent documents may lead to account closure, confiscation of winnings where permitted by law, and reporting to the relevant authorities if necessary.

4. Deposits

Vipzino accepts the following payment methods: Visa, Mastercard, Skrill, Neteller, Trustly, Zimpler, Bitcoin, Ethereum. The minimum deposit is £10.

You may only use payment methods that are legally yours and registered in your own name. Vipzino does not permit deposits made using third-party cards, third-party wallets, or any payment instrument belonging to another person. Where reasonable, we may request evidence that the payment method belongs to you.

Credit-based gambling is not permitted through Vipzino. You must ensure that any deposit made is from funds available to you and not from borrowed money or other prohibited sources. All deposits are subject to security checks and transaction monitoring.

For the avoidance of doubt, Vipzino does not support PayPal. Any payment method not listed above should be treated as unavailable unless expressly stated otherwise by Vipzino on the website.

5. Withdrawals

Subject to successful verification and compliance checks, withdrawals may be requested through the supported methods available in your account. The minimum withdrawal is £20.

The standard withdrawal processing time is as follows:

• E-wallets: up to 24 hours.
• Cards: 1–3 days.
• Bank transfers: 2–5 days.

The withdrawal pending time is 24 hours. In practice, a request may remain pending during internal review before being sent to the payment provider.

Vipzino may require you to complete identity verification before any withdrawal is processed. We may also request additional checks where necessary for fraud prevention, AML monitoring, or payment security. Withdrawals may only be paid to the original payment method where operationally and legally possible.

Withdrawal limits may apply on a monthly or per-transaction basis depending on the payment method, account status, verification outcome, bonus participation, and risk controls. Vipzino reserves the right to split payments, delay payouts for compliance reasons, or decline a withdrawal where required by law or these Terms & Conditions.

6. Restricted Countries

Access to Vipzino may be restricted in certain jurisdictions. The list below includes common restricted countries and territories, which may change at any time due to legal, regulatory, or licensing requirements:

• United States of America
• United Kingdom
• France
• Netherlands
• Spain
• Italy
• Germany
• Australia
• Canada
• Belgium

This list is not exhaustive. It is your responsibility to ensure that you are not accessing or using Vipzino from a prohibited jurisdiction. Vipzino may block access, suspend accounts, or void transactions where local law or licensing rules require us to do so.

7. AML

Vipzino maintains a strict anti-money laundering and counter-terrorist financing framework. We may monitor deposits, withdrawals, gameplay patterns, source of funds, and account behaviour to detect suspicious activity, unusual transaction flows, or potential misuse of the platform.

You agree to provide any information reasonably requested by Vipzino to satisfy customer due diligence requirements. This may include identification documents, proof of address, payment method ownership, and evidence of source of funds or source of wealth.

If suspicious activity is identified, Vipzino may freeze or restrict an account, delay withdrawals, refuse transactions, or report the matter to the appropriate authorities without notifying you where prohibited by law. We may also retain records for the period required by applicable regulations.

Use of third-party payment methods, attempts to obscure transaction origin, structuring of deposits or withdrawals, or any conduct intended to circumvent AML controls may result in account termination and the forfeiture of winnings where permitted by law.

8. Responsible Gaming

Vipzino is committed to responsible gambling and encourages all customers to play within their means. Gambling should be treated as entertainment only, not as a way to make money or recover losses.

We provide a range of tools to help customers manage play, including:

• Deposit limits
• Loss limits
• Session limits
• Time-out periods
• Self-exclusion options

If you choose self-exclusion, access to your account will be blocked for the selected period in accordance with our procedures. During self-exclusion, you should not attempt to open new accounts or continue gambling through another account. A cooling-off period may also be available if you need a short break from gambling activity.

You are responsible for monitoring your own gambling behaviour. If you feel that your play is becoming difficult to control, you should stop immediately and seek support from an appropriate specialist organisation.

9. Data Protection

Vipzino processes personal data in accordance with applicable data protection laws and our Privacy Policy. By using our services, you acknowledge that we may collect, use, store, and disclose personal information as required to operate the account, verify identity, prevent fraud, meet legal obligations, and provide customer support.

We use appropriate technical and organisational measures to protect personal data, including secure access controls and encryption where suitable. However, no system can guarantee absolute security, and you accept that internet-based transmission carries inherent risk.

Where necessary, personal data may be shared with service providers, payment processors, verification partners, regulators, or law enforcement authorities in accordance with applicable law and our privacy obligations.

10. Complaints

If you have a complaint about Vipzino, our services, or a specific transaction, you should contact customer support first so that we can investigate the issue. Our support team is available 24/7 and can be contacted at [email protected].

When submitting a complaint, please include as much detail as possible, including your username, the date and time of the incident, relevant transaction references, and a clear description of the issue. We will review complaints in a fair and timely manner.

If a complaint cannot be resolved internally, you may be informed of any further dispute resolution options available under applicable law or licence requirements. Nothing in these Terms & Conditions limits any rights you may have under mandatory consumer protection legislation.

11. Bonus Policy

Vipzino offers promotional bonuses and rewards, including the welcome offer of 100% up to £1,500 + 150 Free Spins. Unless otherwise stated, the bonus match percentage is 100, the maximum bonus is £1,500, the free spins package is 150, and the bonus validity period is 30 days.

The standard wagering requirement is 35x. While wagering is active, the maximum bet allowed is £5. Exceeding the maximum bet while wagering may result in the bonus, winnings, or both being forfeited.

Game contributions to wagering are as follows and must be applied exactly as stated:

• slots 100%
• tables 10%
• live 0%

Bonus funds, free spins, and promotional rewards may be subject to additional terms specific to the relevant campaign. Where a promotion has a dedicated rule set, those rules apply alongside these Terms & Conditions. In the event of any inconsistency, the promotional terms for that offer shall prevail to the extent permitted by law.

Vipzino operates a strict bonus abuse policy. Bonus abuse includes, without limitation, the following:

• Creating multiple accounts to claim the same promotion more than once.
• Using bonus funds in a manner intended to exploit technical or promotional loopholes.
• Placing bets above the permitted maximum while wagering.
• Using prohibited betting patterns or chip-dumping techniques.
• Engaging in fraudulent, collusive, or deceptive behaviour.

Vipzino also offers ongoing promotions such as Highroller Bonus — 50% up to £500, Rakeback — Up to 18%, Up to 25% weekly cashback, and gamification features including Daily Challenges, Reward Shop, and Tournaments. These may be subject to separate terms, eligibility criteria, and availability.

Promo code: NONE.

12. Limitation of Liability

To the fullest extent permitted by law, Vipzino shall not be liable for any indirect, incidental, consequential, special, or punitive losses arising from or connected with your use of the website or services, including loss of profits, loss of data, business interruption, or loss of anticipated winnings.

Vipzino does not guarantee uninterrupted access to the website, error-free operation, or that the services will always be available. Temporary interruptions may occur due to maintenance, technical faults, internet outages, third-party service issues, or regulatory requirements.

We do not accept responsibility for losses arising from your own breach of these Terms & Conditions, misuse of your account, failure to protect your login details, or use of the website in violation of local law. Nothing in these Terms & Conditions excludes liability where such exclusion would be unlawful, including liability for fraud, wilful misconduct, or any non-excludable statutory rights.

If you have any questions regarding these Terms & Conditions, please contact [email protected].